Legal
Privacy Policy
Last updated: April 2026
This Privacy Policy explains how BlueTech Windows Australia collects, uses and protects your personal information when you visit our website or contact us. We are committed to handling your information transparently and in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. About Us
BlueTech Windows Australia is the trading name of BlueTech Windows Miłosz Zawadowski, a business registered in Poland. Registered address: Wileńska 65/1, 95-200 Pabianice, Poland Tax identification number (NIP): PL7312036589 We supply across Australia with contact points in Perth (WA) and Sydney (NSW). For privacy enquiries, please contact us directly: Email: support@bluetechwindows.com.au Phone: +48 881 610 800
2. Personal Information We Collect
We collect and hold the following types of personal information: • Contact information — full name, email address, phone number (optional) provided when you submit our contact or quote request form. • Enquiry content — the message or project description you submit to us. • Technical data — IP address, browser type, pages visited and time of visit, collected automatically through server logs and analytics tools. • Cookie data — session identifiers and preference cookies as described in Section 8.
3. How We Use Your Information
We use your personal information for the following purposes: • To respond to your enquiry or quote request and provide you with relevant product and pricing information. • To maintain a record of our correspondence and business relationship. • To improve our website and services through aggregated analytics. • To comply with legal obligations where required. We do not use your personal information for direct marketing purposes and will not send you unsolicited commercial communications.
4. Legal Basis for Collection
We collect personal information only where it is reasonably necessary for our business functions. Under the Australian Privacy Act 1988: • We collect information with your knowledge and consent when you submit a contact or quote form. • We may collect technical data under our legitimate interest in maintaining website security and improving service quality. • We will not collect sensitive information without your explicit consent.
6. Cross-Border Disclosure
As BlueTech Windows Australia is the trading name of a business registered in Poland, your personal information may be transferred to and processed in Poland, which is subject to the General Data Protection Regulation (GDPR) — a standard considered at least equivalent to the Australian Privacy Principles. We also use Google Workspace to receive and manage enquiries. Google may process data on servers located in the European Union or the United States. Google operates under standard contractual clauses and a data processing agreement that ensures appropriate safeguards. By submitting your personal information through our website, you acknowledge that it may be transferred overseas under the protections described above. If you have concerns about cross-border transfer, please contact us before submitting your information.
7. Data Retention
We retain personal information submitted through our contact form for up to 3 years from the date of your last communication with us, or for as long as required to fulfil the purpose for which it was collected. Technical log data is retained for up to 12 months. You may request deletion at any time.
8. Your Privacy Rights
Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the right to: • Access the personal information we hold about you. • Request correction of inaccurate, out-of-date or incomplete information. • Make a complaint about how we have handled your personal information. To exercise any of these rights, please contact us at support@bluetechwindows.com.au. We will respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
10. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. Our website is served over HTTPS. Access to personal data is restricted to authorised personnel only.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The date of the most recent revision is shown at the top of this page. Where changes are material, we will take reasonable steps to notify you — for example by updating the date prominently or posting a notice on our website.
Privacy Contact
For any privacy-related questions or to exercise your rights, contact us at support@bluetechwindows.com.au or phone +48 881 610 800.